It is our top priority that you are 100% happy with your purchase! If this is not the case please contact us so we can resolve this for you.
Earrings cannot be returned (for refund or exchange) due to hygeine reasons as they are considered to be an intimate product.
Damaged or Faulty Goods
Please note that the shipping timescales given are estimates, occasionally items can be delayed in the postal system and unfortunately this is outwith our control. Please contact us if you are concerned about your shipment and we will do all we can to assist. In the event of an item being lost in the post we will offer a replacement or refund.
If you are an international customer, please note that you are responsible for any duties and customs charges that may be incurred. This includes European customers (post Brexit January 2021)